Do you need any help, or have you encountered any issues? We're here to lend a hand.
Store Name: Brezier
Business Address: Paxtonstraat 3N, Zwolle, Overijssel, 8013 RP, The Netherlands
Phone number: +31616025506
E-mail: info@brezier.com
Monday - Friday: 8:00 am - 5:00 pm
(GMT+10:00) Eastern Australian Standard Time (Melbourne)
We will reply to your messages within 24 hours on business days.
When ordered before 5:00PM GMT, orders are processed within 1-2 working days (Monday - Friday). Once dispatched, shipping takes approximately 4-6 working days (Monday - Friday).
If your order has not arrived within the expected 4-6 working days (Monday - Friday), please allow an additional 3 working days before reaching out. If further delays occur, contact us at info@brezier.com for assistance.
If you receive a damaged or incorrect item, please email info@brezier.com with photos of the issue. We will promptly resolve it by sending you the correct item.
You have 30 days from the delivery date to return your item. Items must be unused, unworn, and in their original condition with all tags and packaging intact. Returns after 30 days will not be accepted.
Once your returned item is received and inspected, your refund will be processed within 14 days to your original payment method. No restocking fees apply.
Unfortunately, we do not accept exchanges. However, you can always return your order within 30 days and place a new order for your desired product.
at info@brezier.com and make sure to do it before we dispatch the order (usually 1-2 days). If you are too late, no need to crack the shits - you can still return it, you'll just have to bear up the return shipping costs.
If you receive a damaged or incorrect item, please take a photo of the issue and email it to info@brezier.com. We will resolve the issue by sending you the correct or replacement item.
We accept the below payment options: